Heavenly Touch Day Spa is looking for experienced, self-motivated, & talented licensed massage & bodywork therapists and front desk attendants to join our growing team of award-winning spa professionals. New hires will receive competitive pay and benefits and the opportunity to build upon the historical success of the area’s premier day spa in a collaborative, friendly, and relaxing work environment. Since 2012, Heavenly Touch Day Spa has served thousands of clients throughout the High Country and beyond with exceptional service, exclusive product offerings, and the best value in the area.
Licensed Massage and Bodywork Therapist
Qualifications include:
Licensed and insured to perform massage therapy in North Carolina
Excellent customer service, communication and interpersonal skills
Established knowledge in a variety of traditional massage modalities
Demonstrated success treatment upgrades to better serve clients and drive revenue
Must have a flexible schedule including some evenings and weekends
Must have reliable transportation
Responsibilities include:
Perform professional massage therapy services at a high level including but not limited to: deep tissue, Swedish, trigger point, prenatal, aromatherapy, and hot stone
Maintain cleanliness of treatment room, equipment, and supplies to Board and spa standards
Review intake form and customize treatments to address client concerns and requests
Apply professional knowledge and creativity to enhance the client experience
Benefits include:
$300 sign-on bonus payable after 60-days of satisfactory employment
Significant discounts on spa services and retail products, including your immediate family members
Flat rate per treatment + commissions on treatment add-ons
All linens, equipment and supplies provided
Year-end performance bonus
Staff referral bonus
Fully-staffed front desk
Send cover letter and resume to: john@heavenlytouchmassage.com
Front Desk Attendant (starting May 2024)
Our Front Desk Attendants are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our licensed massage therapists and estheticians, our attendants schedule all of the service appointments and manage the usage of our tanning facilities. This position entails offering memberships and suggesting services, promotional packages, and gift cards to our clients.
Additional Responsibilities:
Communicate sales promotions and service options with clients
Schedule/Confirm appointments and balance the daily appointment book
Greet and check-in/out clients before/after their appointment
Detailed knowledge of retail products and service menu
Maintain a clean, sanitary, and relaxing spa facility
Learn the spa software booking & point-of-sale program with basic computer/keyboard skills
Job Requirements:
Must be 18 years of age or older
Available to work flexible hours including nights, weekends and some holidays
Excellent phone etiquette and speaking skills
A team player with a positive attitude, comfortable in a fast paced environment
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
Critical thinking skills, including customer conflict resolution
Have reliable transportation to/from work, especially during winter weather
Tanning certified in NC is a plus
Send cover letter and resume to: info@heavenlytouchmassage.com